Contact & Support

1. Account and product help

For account, sign-in or product issues, describe the page, time and visible error. Redact unrelated personal information from screenshots. Never send passwords, verification codes, recovery links or complete birth information.

2. Subscriptions, cancellation and charges

For cancellation or a charge review, provide your account email, monthly or annual plan, relevant date, amount and receipt or subscription reference. Requests are handled through support. We do not need your full card number, security code or password.

Cancellation stops renewal at the end of the current paid period without immediately removing already-paid benefits. Identify cancellation, refund and account-deletion requests separately. See the Terms of Service for the applicable rules.

3. Privacy and research consent

For access, correction, deletion or research-consent withdrawal, start with your account email and request category. Account-related requests require identity verification. Do not attach entire readings, question histories or unnecessary sensitive documents in an initial email.

4. Support limits and safety

Support is not an emergency service and does not provide medical, legal or investment advice. For immediate danger or an emergency, contact local emergency services or an appropriate professional.

We do not promise round-the-clock staffing or a fixed response-time SLA. Check the contact status displayed on this page. Sending an email is not confirmation that a cancellation, refund or deletion request has been completed.